Use this form below to submit a warranty claim for your ELEY or Rapid-Reel product. For hose reels, our warranty covers the replacement of the defective component, not the entire unit.
PAINT ISSUE? If the failure involves the powder-coat paint on the hose reel, please CLICK HERE first.
IMPORTANT: Uploading at least one photo of the problem (using the button at the bottom) is REQUIRED. This allows us to: a) verify that the product is indeed our brand, and b) more quickly and effectively identify the problem component and reason for the failure. You also have the option of uploading a video if it better details the problem.
Fields with an asterisk* are required.
